News and Events

Qredits Microfinanciering Nederland has formalised a new loan agreement of € 16,6 million with the Council of Europe Bank

Qredits Microfinanciering Nederland and The Council of Europe Bank (CEB) have signed a loan agreement of EUR 16,6 million. This enables Qredits to continue to grow her microfinance activities in The Netherlands and in the Dutch Caribbean.


1.000 extra microloans

Qredits has provided Microfinance in the Netherlands since 2009. The portfolio has now grown to 12,000 loans and the number of applications is still increasing. To finance this, Qredits strives for a broad funding base with financiers who want to contribute to the social mission of Qredits. The CEB is an extremely valuable addition to the current financiers like banks, insurance companies and the government. The new loan agreement of € 16,6 million will enable Qredits to support almost 1.000 entrepreneurs with a loan and mentoring!

The Council of Europe Bank is continuously on the lookout for projects in its member states with big social impact. Microfinance is a new sector in the portfolio of CEB and completely aligns with the Bank’s mission. This new loan agreement with Qredits contributes to the social objectives of CEB since Qredits realizes job creation by supporting starting entrepreneurs which in turn results in a lower demand for social government benefits.

Elwin Groenevelt, CEO Qredits: "The Council of Europe Bank is the ideal partner for us in view of its strong social mission. It is great that one of the largest social development banks in Europe is interested in the microfinance sector. We are convinced that with this loan we have started a long period of cooperation."

CEB Governor Rolf Wenzel expressed his satisfaction with the project approved and said: “Facilitating access to financing for micro, small and medium-sized businesses is one of the CEB’s main lines of action. I am very pleased that entrepreneurs with plans to start a micro-business will benefit from this CEB loan, especially since the beneficiaries include vulnerable people such as migrants and unemployed persons.”


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MFR at the Mobile 360 - Africa



MFR Executive Director Aldo Moauro will participate in the Mobile 360 Series - Africa during July 17-19 in Kigali, Rwanda. Mobile 360 – Africa features three insightful days of keynote presentations, panel discussions, fireside talks, startup pitches, in-depth case studies, working groups and invaluable networking opportunities with the current and future leaders of Africa’s Digital Revolution.

From start-ups to regulators, network operators to tech hardware manufacturers, NGOs to banks, Mobile 360 Series – Africa is a three-day conference set to bring together over 1,000 stakeholders from across the continent and Africa’s Tech and Telecom landscape.


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MFR at the next SPTF Social Investor Working Group meeting

The next SPTF Social Investor Working Group meeting will take place in Luxembourg on June 18-19 hosted by the Ministry of Foreign and European Affairs (MAEE) and in partnership with the Inclusive Finance Network Luxembourg (

During the meeting, MFR Business Development Director, Lucia Spaggiari, will present a draft study, supported by SPTF and European Microfinance Platform (e-MFP), on assessing Environmental and Social performance of SME finance institutions.

Furthermore, investors will continue to discuss areas of priority defined by group members including:

  • ALINUS and the harmonization of SPM assessment
  • SPM due diligence and monitoring of fintech investments
  • Collaborative investor action to address over-indebtedness
  • Alignment with broader impact investing initiatives


For more info on the Meeting, click here.

Celebrating 100 Smart Certifications!


The Smart Campaign announces that 100 financial service providers have attained Smart Certification. The #SmartCertified100 represents a landmark in the financial inclusion industry by elevating the client voice, convening partners to effect change at the national level, and supporting the implementation of consumer friendly financial regulation.

MFR congratulates the Smart Campaign and all certified financial service providers for the great achievement.

We are proud to be part of such valuable initiative by having certified 54 financial service providers!

The Smart Campaign Client Protection Certification is an independent, third party evaluation to publicly recognize financial institutions that meet adequate standards of care in how they implement the Client Protection Principles throughout their operations, product offerings and treatment of clients.

Client Protection Certification is a highly-valued mark by the industry, including many investors and donors, as ‘doing no harm to clients’ is the minimum that most stakeholders expect from the sector.

To lear more visit Consumer Protection Resource Kit.


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MFR is the first company accredited to conduct GSMA Mobile Money Certification assessments

MFR is proud to announce that it has been selected as the first company to conduct assessments under the GSMA Mobile Money Certification scheme.

MFR has been chosen for its extensive knowledge of the financial inclusion industry, capacity to carry out independent and impartial evaluations, diverse and qualified team of assessors and proven track record of assessments performed under various certification schemes.

MFR Executive Director Mr Aldo Moauro said: “I am delighted to announce that MFR has been accredited as assessor within the GSMA Mobile Money Certification. We are proud to bring our longstanding experience as independent third-party evaluators, raters and certifiers to the mobile money ecosystem and to work with such a prestigious brand as the GSMA.”


MFR’s team of qualified assessors started piloting the GSMA Mobile Money Certifications by visiting Orange in Ivory Coast and the pioneer of M-PESA Safaricom in Kenya. Then, three additional operators have been assessed, TIGO and Vodacom in Tanzania and Telenor Pakistan.

On April 12, 2018 the mobile money providers mentioned above have been awarded the first GSMA Mobile Money Certifications by the Certification Scheme Operator, Alliances Management. The Certification is a global initiative to bring safer, more transparent, and more resilient financial services to millions of mobile money users around the world.

The GSMA Mobile Money Certification defines and promotes excellence in the provision of mobile money services. It is based on independent assessments of a provider's ability to deliver secure and reliable services, to protect the rights of consumers and to combat money laundering and the financing of terrorism. These efforts are measured against global industry best practice, and a pass mark of 100% is required. The Certification aims to enhance consumer trust, accelerate commercial partnerships, and set a public bar to which all providers can aspire.

The five certified mobile money providers have proven that their business practices are amongst the best in the industry, and that they are serious about protecting the rights of consumers, delivering reliable and secure services, and combatting money laundering and the financing of terrorism. They are trustworthy and responsible financial institutions on a par with the rest of the financial ecosystem.

The Certification will help to take the industry to the next level by improving the quality of services and customer satisfaction, facilitating the implementation of trusted partnerships, building trust with regulators and encouraging the implementation of appropriate and proportional regulatory standards. Enhancing trust in mobile financial services is in the collective interest of the private sector, governments, regulators, and consumers.

The Certification represents a strong proactive move on behalf of the mobile money industry, demonstrating its commitment to AML / CFT, and to delivering quality, safe and fair services to customers. Responsible business practices are essential to help regulators achieve their goals around financial inclusion, stability, integrity and consumer protection.

The Certification stamp is a sign that a provider has taken steps to ensure that a high level of customer service can be expected, that their funds are in safe hands, and that their rights are protected.

If you wish to learn more about the GSMA Mobile Money Certification, please visit the following webpage:


"It was a real pleasure to share this GSMA code of conduct certification process with MFR. Thank you so much for your very appreciated support and for all valuable recommendations as well."
Claude Serre,
Head of Risk & Security for Mobile Banking Services, Orange


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