News and Events

Celebrating 100 Smart Certifications!

smart100inst

The Smart Campaign announces that 100 financial service providers have attained Smart Certification. The #SmartCertified100 represents a landmark in the financial inclusion industry by elevating the client voice, convening partners to effect change at the national level, and supporting the implementation of consumer friendly financial regulation.

MFR congratulates the Smart Campaign and all certified financial service providers for the great achievement.

We are proud to be part of such valuable initiative by having certified 54 financial service providers!

The Smart Campaign Client Protection Certification is an independent, third party evaluation to publicly recognize financial institutions that meet adequate standards of care in how they implement the Client Protection Principles throughout their operations, product offerings and treatment of clients.

Client Protection Certification is a highly-valued mark by the industry, including many investors and donors, as ‘doing no harm to clients’ is the minimum that most stakeholders expect from the sector.

To lear more visit Consumer Protection Resource Kit.

 

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MFR is the first company accredited to conduct GSMA Mobile Money Certification assessments

MFR is proud to announce that it has been selected as the first company to conduct assessments under the GSMA Mobile Money Certification scheme.

MFR has been chosen for its extensive knowledge of the financial inclusion industry, capacity to carry out independent and impartial evaluations, diverse and qualified team of assessors and proven track record of assessments performed under various certification schemes.

MFR Executive Director Mr Aldo Moauro said: “I am delighted to announce that MFR has been accredited as assessor within the GSMA Mobile Money Certification. We are proud to bring our longstanding experience as independent third-party evaluators, raters and certifiers to the mobile money ecosystem and to work with such a prestigious brand as the GSMA.”

 

MFR’s team of qualified assessors started piloting the GSMA Mobile Money Certifications by visiting Orange in Ivory Coast and the pioneer of M-PESA Safaricom in Kenya. Then, three additional operators have been assessed, TIGO and Vodacom in Tanzania and Telenor Pakistan.

On April 12, 2018 the mobile money providers mentioned above have been awarded the first GSMA Mobile Money Certifications by the Certification Scheme Operator, Alliances Management. The Certification is a global initiative to bring safer, more transparent, and more resilient financial services to millions of mobile money users around the world.

The GSMA Mobile Money Certification defines and promotes excellence in the provision of mobile money services. It is based on independent assessments of a provider's ability to deliver secure and reliable services, to protect the rights of consumers and to combat money laundering and the financing of terrorism. These efforts are measured against global industry best practice, and a pass mark of 100% is required. The Certification aims to enhance consumer trust, accelerate commercial partnerships, and set a public bar to which all providers can aspire.

The five certified mobile money providers have proven that their business practices are amongst the best in the industry, and that they are serious about protecting the rights of consumers, delivering reliable and secure services, and combatting money laundering and the financing of terrorism. They are trustworthy and responsible financial institutions on a par with the rest of the financial ecosystem.

The Certification will help to take the industry to the next level by improving the quality of services and customer satisfaction, facilitating the implementation of trusted partnerships, building trust with regulators and encouraging the implementation of appropriate and proportional regulatory standards. Enhancing trust in mobile financial services is in the collective interest of the private sector, governments, regulators, and consumers.

The Certification represents a strong proactive move on behalf of the mobile money industry, demonstrating its commitment to AML / CFT, and to delivering quality, safe and fair services to customers. Responsible business practices are essential to help regulators achieve their goals around financial inclusion, stability, integrity and consumer protection.

The Certification stamp is a sign that a provider has taken steps to ensure that a high level of customer service can be expected, that their funds are in safe hands, and that their rights are protected.

If you wish to learn more about the GSMA Mobile Money Certification, please visit the following webpage: https://gsmamobilemoneycertification.com.

 

"It was a real pleasure to share this GSMA code of conduct certification process with MFR. Thank you so much for your very appreciated support and for all valuable recommendations as well."
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Claude Serre,
Head of Risk & Security for Mobile Banking Services, Orange

 

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UNRWA Microfinance Department has been awarded the Truelift Leader Milestone

MicroFinanza Rating announces that UNRWA Microfinance Department - Palestine is now recognized by Truelift as the Leader Milestone.

The Leader milestone is the most significant and prestigious of the Truelift milestones, given only to those institutions that are excellent in all three of the Pro-Poor Principles. Truelift Leaders are financially sustainable, demonstrate a responsible financial performance, are Smart Campaign certified in client protection and fully meet the Universal Standards for Social Performance Management Dimensions on balancing financial and social return.

The UNRWA microfinance department provides sustainable income-generation opportunities for Palestine refugees, as well as other poor or marginalised groups who live and work near them. It extends credit and complementary financial services to households, entrepreneurs and small-business owners. These investments create and sustain jobs, reduce poverty and empower our clients, particularly women. By lending to Palestine refugees, women, youth and other marginalized clients, the microfinance department supports UNRWA’s human development goal of “A Decent Standard of Living.” The department organizes its programming with the strategic objective of providing its clients with “inclusive financial services and increased access to credit and saving facilities” that can provide them with new opportunities.

Find more on UNRWA Microfinance Department here.

 

Follow us on Twitter and LinkedIn for updates and important news from the microfinance sector.

 

UNRWA MD Palestine TrueliftCertificate Feb 2018

Banco VisionFund Ecuador has been awarded the Truelift Leader Milestone

MicroFinanza Rating announces that Banco VisionFund Ecuador is now recognized by Truelift as the Leader Milestone.

The Leader milestone is the most significant and prestigious of the Truelift milestones, given only to those institutions that are excellent in all three of the Pro-Poor Principles. Truelift Leaders are financially sustainable, demonstrate a responsible financial performance, are Smart Campaign certified in client protection and fully meet the Universal Standards for Social Performance Management Dimensions on balancing financial and social return.

Banco VisionFund Ecuador, formerly known as FODEMI, is a microfinance bank based in the city of Ibarra that launched its operations in 1995. VisionFund Ecuador is affiliated with VisionFund International (VFI), which provides education, health, and development services in rural and disadvantaged communities in almost 40 countries. VisionFund Ecuador provides small loans and non-financial services to micro enterprises in provinces in the central and northern highlands of Ecuador via a network of branches and sales points. Most clients work in agriculture, tourism, industry and handicrafts. The MFI maintains a strong focus on women-headed households, in line with its social objectives of reaching out to the most disadvantaged families.

Find more on Banco VisionFund Ecuador here.

 

Follow us on Twitter and LinkedIn for updates and important news from the microfinance sector.

 

BVE TrueliftCertificate Feb-2018

Se ha lanzado el Fondo para las Finanzas Responsables e Inclusivas en Centroamérica y el Caribe (FFRI-CAC)

FFRI-CAC

 

El Social Performance Task Force (SPTF) y la Red Centroamericana y del Caribe de Microfinanzas (REDCAMIF) han lanzado su iniciativa FFRI-CAC - “Fondo para las Finanzas Responsables e Inclusivas en Centroamérica y el Caribe”, que busca fortalecer las capacidades y prácticas de los proveedores de servicios financieros inclusivos en la región, mediante la ejecución de las siguientes actividades:

  • Capacitación y entrenamiento: en temas relacionados a las finanzas responsables e inclusivas, dirigido a personal experto en la gestión de desempeño social en redes e instituciones, consultores, y proveedores de asistencia técnica.
  • Co-financiamiento: de Proyectos presentados por proveedores de servicios financieros inclusivos, incluyendo Rating o Calificaciones sociales, evaluaciones de desempeño social y proyectos de mejora de la gestión de desempeño social, auditorias sociales (SPI4 plus), evaluaciones de protección al cliente, , capacitaciones especializada en áreas de gestión enfocada a los clientes, certificaciones de protección al cliente.
  • Desarrollo de recursos: herramientas, metodologías u otros recursos, de acuerdo a la demanda en la región.

 

Los países que se consideran prioridad son: Nicaragua, Guatemala, Honduras, El Salvador, Haití. Adicionalmente, se podrá operar en México, Panamá, Costa Rica y la Republica Dominicana. Operaciones en otros países serán evaluadas en cada caso.

Las aplicaciones serán evaluadas de forma trimestral por el Comité Directivo del FFRI-CAC, que se reunirá a partir de marzo 2018.

Pueden presentar su solicitud aquí.

MicroFinanza Rating ofrece los servicios de Rating o Calificación social, Evaluación social, Auditoría social SPI4 plus, Pre-certificación y Certificación de protección al cliente y otros productos de evaluación de desempeño social.

Si desea saber más sobre el FFRI-CAC o sobre cómo MicroFinanza Rating puede acompañarle y ayudarle a participar en las actividades del FFRI-CAC, escriba a This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

Síganos en Twitter y LinkedIn para obtener actualizaciones sobre el sector de las microfinanzas y finanzas inclusivas.

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